Employee well-being

Employee Assistance Program (EAP)

LifeWorks, OCAD University's EAP, provides free, confidential assessment and referral services for OCAD U employees and their eligible dependants. Typical issues that may be addressed include life-work balance, concerns about drug and alcohol misuse, marital issues, psychological problems and legal or financial difficulties. LifeWorks also provides a website and other informational resources about important issues, and career development tools to enhance employees’ professional lives.

The service is available 24-hours a day, seven days a week by visiting www.lifebalance.net or by calling 1-877-630-6701. Services available include telephone consultations, personalized searches and referrals, online issue-specific resources, face-to-face counseling sessions and educational materials.

For login and password information, please contact hr@ocadu.ca.

Best Doctors Service®

Best Doctors® is a service that connects seriously ill Canadians and their physicians to a worldwide network of specialists. Any OCAD U benefits-eligible employee and their dependents have access to Best Doctors® if their physician suspects or has confirmed diagnosis in one of seventeen covered illnesses.

 Best Doctors Brochure (PDF)

Helpful Contacts

Contact Information

Phone: 416-977-6000 ext. 298

For general Human Resources inquiries, email: hr@ocadu.ca

For general HRIS-Payroll inquiries, email: hris-payroll@ocadu.ca


Monday to Friday
9 a.m. to 5 p.m

Office Location

230 Richmond St. W., Level 7

HR office location map

Mailing Address

OCAD University
Attention: Human Resources
100 McCaul St.
Toronto, ON M5T 1W1