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The OCAD U Health and Wellness Centre provides medical and counselling services to students.

Student Wellness Centre

The OCAD U Health and Wellness Centre provides medical and counselling services to students.


The Student Wellness Centre is OCAD U's one stop shop for student accessibility, counselling, sexual violence and health programs and services. The services are accessible and responsive to issues relating to gender, race, age, culture, ability, sexual orientation, income and faith. Our team's goal is to make your time at OCAD U a positive and fulfilling experience and help you maintain optimal physical and mental health while pursuing a post-secondary education.


Accessibility Services

Student Accessibility services at OCAD University supports undergraduate, graduate and continuing studies students with temporary and permanent disabilities. Students can be enrolled in full‐time or part‐time studies.

Students can contact Student Accessibility to schedule an intake appointment by visiting the Student Wellness Centre (6th floor, 230 Richmond St. West) from 9 a.m. to 4 p.m., calling Student Accessibility at 416-977-6000 x 339, or by emailing at If you have any accommodation need in order to participate in the Intake process, please let us know. Walk-in support is also available daily from 1 p.m. to 2 p.m. Students will be served on a first come first serve basis. 

To see more info about Student Accessibility services, visit our Student Accessibility page. 


Counselling services

Walk-in counselling is available Monday through Friday, from 9 a.m. to 4 p.m. To ensure you get the best out of your session, please arrive by 3:30 p.m. Walk-in counselling can be used to access crisis support, get connected to ongoing counselling and other Student Wellness services, as well as to explore options for community resources. Walk-in sessions are typically 20 minutes in length and generally occur on a first come, first serve basis or until walk-in capacity is met for the day.

For after-hours support, see our Resources page. 


Health services

Our family doctors are available for both walk in and scheduled appointments. Scheduled appointments are available on Mondays and Wednesdays from 10 a.m. to 4 p.m., Thursdays from 12 p.m. to 5:30 p.m., and Fridays from 10 a.m. to 12 p.m. Please call us at 416-977-6000, Ext. 260 or email us at to book an appointment. Our voicemail is updated regularly indicating the doctor's availability. 

Walk-in appointments  are available on Tuesdays and Fridays from 1 p.m. to 4 p.m. These appointments will be filled on a first come first serve basis starting at 12:50 p.m. The doctor does not see walk-in appointments outside of these afternoons. However, there are a number of same day urgent appointments available every day. Please call first thing in the morning for these appointments as they are booked on a first come first serve basis. These appointments are shorter, so can only accommodate one urgent issue. If you think you will require more time with the doctor or your concern is not urgent, you may be asked to book for a different day in the doctor's schedule. If no appointments are available, but you have an urgent issue, the front desk may ask to call you back after speaking with the doctor.



The Student Wellness Centre is open to OCAD students year round. Please note that you must be registered in a degree program and currently enrolled in classes in order to access services.

To see more info about our services, visit our Services page. 



The coverage period starts as of September 1, 2019 and continues until August 31, 2020. For more information about your coverage, your pay-direct card, and contact information for the Member Services Centre, please visit or visit our Health and Dental Plan page. 



Helpful Contacts

Specific Contacts

For general inquiries, please email us at

If you have specific questions about the OCADU Health and Dental plan, please email us at

If you would like to request or have questions about your health records, please email us at

We encourage students to give us feedback directly if you have any suggestions, compliments, or concerns about our services. You can also email us with feedback at


The Centre is open Monday to Friday from 9 a.m. to 4 p.m. year round, including the summer.

You can book an appointment or walk-in.

To book an appointment please call, visit or email us.


230 Richmond St. W., Level 6

Health and Wellness Map