Peter Jones

Dr. Peter Jones is an associate professor at OCAD University and builds curricula and teaches in the Strategic Foresight and Innovation and Design for Health MDes graduate programs. A founder of the Systemic Design Association and its conference series, the RSD Symposia, Peter conducts design and research in the emerging field of systemic design, the interdisciplinary fusion of systems theory and design, as applied to complex social systems, public policy, critical human services, and decision making. With his practice the Redesign Network, for nearly 20 years Peter has led the design of thinking tools, decision support and information services for clinicians, scientists, students and professional practices through mixed-methods design, engaged fieldwork and cognitive analysis. Peter wrote Design for Care: Innovating Healthcare Experience (2013, Rosenfeld), a leading text for service design cases and methods in patient-centred and clinical healthcare. He is a frequent conference speaker and author in service and systems design in healthcare practice. He holds a Ph.D. in Design and Innovation Management and a Master’s in Human Factors Psychology.