Official communications


The OCAD University student email system is the primary means by which the university communicates with individual students. Information related to records, registration, and university issues is sent to Student Email.

It is every student's individual responsibility to check their OCAD U Student Email regularly to ensure important information is received.

Student email is accessed through the My OCAD U portal.


For the purpose of all official records and for any records or communications sent by mail, students must verify that OCAD University has a record of their address and telephone number.

To change an address, a student must log in to the My OCAD U portal and select "Address Change" from the Self-Service Menu.

Students can indicate a start and end date for a current address. If a current address is no longer active, mail will be sent to the student’s original address listed on their university record.

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