Project Chroma FAQs

What is ERP?

Enterprise Resource Planning (ERP) software is management software that allows an organization to use a system of integrated applications and processes to manage administrative operations, services and business processes. ERP software integrates data and processes from all facets of an operation, including Student Information Systems (SIS), Finance, Human Resources/Payroll, Financial Aid and others.

Why are we doing this now?

OCAD U needs to modernize business systems to reduce operational risk and allow for planned growth. Currently, OCAD U relies on a homegrown system, based on rapidly aging technology for its Student Information and Finance system. Other functionality is spread amongst other disparate systems and is supported by an ever increasing number of manual processes.

What is OCAD U hoping to achieve through this project?

  • Improved student experience and satisfaction
  • Increased self-service functionally for students, faculty and staff
  • Institutional efficiency and productivity
  • Automation of many current manual processes
  • Redirection of faculty and staff time to more value-added activities (i.e. a reduction in manual processes)
  • Dramatically improved data reporting and analytics

How long will it take?

Implementation of OCAD U’s ERP is expected to take approximately four years, beginning in 2012. Various modules will “go live” at different points during a phased implementation. A project schedule will be posted once a vendor is selected and detailed implementation planning is underway.

What parts of the University will be affected?

ERP implementation will touch on all aspects of the University: students, faculty and staff will all be affected and will experience changes in the way they interact with the systems and processes at the University. A number of the business processes currently in place will be modernized as a result of this initiative, with a focus on self-service and automated operations wherever possible.

How will I learn to use the new system?

Training will be provided for those who will work with or require access to the new system. Training will be offered at different levels and times depending on user needs and dates will be announced as we approach go-lives for specific modules.

How will I know what’s going on?

The Project Chroma team is working on a communication plan to ensure that the OCAD U community receives information about the project in a timely fashion, though means that are effective and efficient.

If you have any questions about the project, please email us at

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