Special Event Support

The AV Help Desk provides support for 300 to 400 events annually, including support for visiting speakers, workshops, meetings and gallery shows. Support services include set up and tear down of presentation equipment. We strive to find solutions to common and not so common challenges, please contact us to discuss your needs.

How to Request This Service

Browse to the IT Services Support site, login, click "submit a ticket" and select "Special Event Support".

We can not guarantee that support resources will be available without a minimum of two weeks notice. Please plan ahead.


There is no charge for set up and tear down of small to medium sized internal events during regular business hours. Additional charges for onsite and after-hours support is $55/hour. If you are planning an event in a teaching space outside of regular business hours, onsite support is required. This is both to ensure the success of your event, and that classroom technology is ready for use when regular business hours resume. Please contact us regarding costs for external groups.  


Administrative Staff and Faculty


Monday to Friday 8:00am to 7:00pm


AV Help Desk 
100 McCaul St. MCA 343 
T: 416 977 6000 x 227 
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