Laptop Imaging

Imaging refers to the process of erasing a computer hard drive and then loading a pristine system installation complete with software. Imaging a computer brings it back to a fresh, working state. A user might want to have their laptop imaged because of poor performance and software issues or because they want all of the latest software.

How to Request This Service

Submit a ticket or visit the IT Services Help Desk

Charge

Imaging is covered by software fees which are paid with tuition.

Eligibility

  • Faculty with OCADU owned laptops
  • Students enrolled in the Laptop Program

    Availability

    Mon-Fri 8:00am to 5:00pm

    Support

    IT Services Help Desk
    100 McCaul St. Room 341
    T 416.977.6000 x444
    E laptophelpdesk@ocadu.ca