IT Services Help Desk

The IT Services Help Desk offers computing support to Students, Staff and Faculty. Please note that we are not able to provide troubleshooting support over the phone. A range of services are offered:

  • Laptop imaging
  • Troubleshooting
  • Faculty Laptop Program Loans
  • Software distribution
  • Software support
  • Apple Authorized repair service
  • Student laptop repair loans
  • Administrative and Faculty computer deployment
  • Account management
  • Network & Phone
  • How to Request This Service

  • Visit in person
  • Submit a support ticket
  • Send us an email: ithelp@ocadu.ca
  • Browse Laptop Program knowledgebase articles
  • Browse Administrative Computing knowledgebase articles
  • Browse Student & Faculty Computing knowledgebase articles
  • Charge

  • Students pay laptop program fees with their tuition
  • Eligibility

    Students, Staff and Faculty

    Availability

    Monday to Friday 8:00am to 5:00pm

    Support

    IT Services Help Desk
    100 McCaul St. Room MCA 341
    T 416.977.6000 x444
    E ithelp@ocadu.ca

    South Campus IT Services Help Desk
    230 Richmond St. Room RHB 318
    T 416.977.6000 x2788
    E ithelp@ocadu.ca