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The OCAD U Health and Wellness Centre provides medical and counselling services to students.

Student Wellness Centre

The OCAD U Health and Wellness Centre provides medical and counselling services to students.


Need to talk? We’re here to listen.



Counselling at the OCADU Student Wellness Centre is a free, short-term, client-centered, non-judgmental service. Licensed/registered, professionally trained counsellors provide one-to-one counselling to students experiencing a crisis or seeking ongoing therapy. During certain times of the school year, there may be a waiting list for this service. To inquire about the waiting list or to be put on the list, please walk in to the centre for a walk-in counselling session. 

Examples of challenges students bring to counselling include:

  • Stress
  • Anxiety
  • Depression
  • Relationship or family issues
  • Sexuality
  • Grief or loss
  • Self esteem
  • Drugs or alcohol use


Counsellors are available Monday through Friday from 9 a.m. to 4 p.m. 

To make an appointment with a counsellor you can call 416-977-6000, Ext. 260, email or simply walk in to the clinic.



If you are experiencing a crisis or are new to counselling, you can meet with the counsellor available for walk-in appointments at your convenience. There is a counsellor available for walk-in visits from 9 a.m. to 4 p.m., Monday to Friday; appointments generally occur on a first-come, first-served basis with the last appointment at 3:30 p.m or until capacity is met for the day.



If you anticipate the need to miss an appointment, please notify us as soon as possible.



All of our counsellors are trained, experienced staff that are aware of the unique issues and/or challenges that may affect art and design students. Please visit Our Team page to learn more about the Student Wellness Centre Counsellors.

In keeping with the Centre’s commitment of professional development and education, the Centre often provides education and training to students pursuing degrees in various health professions. These students are supervised by regulated health professionals within the Centre and are eager to support you achieve your goals.



Counselling is an active process where you and your counsellor work together to find ways to resolve issues and/or address your concerns. To get the most out of your sessions:

  • Come prepared with issues to discuss with your counsellor; set a specific counselling goal
  • Decide on the frequency of visits with your counsellor
  • Actively work on counselling goals between sessions

From time to time counsellors and health care students may ask permission to audio record counselling sessions for continuing education and professional development purposes.



You can learn more about the variety of campus and community resources and services available to you by meeting with one of our counsellors; they may be able to assist you with the referral process if required. A list of resources is also available on our Resources page.



Confidentiality is a legal obligation and priority of the Student Wellness Centre. Information is not released outside the Student Wellness team without permission from you. There are however specific circumstances, as identified by law, where a health professional is required to disclose certain information. During the first counselling appointment, you will be given information about confidentiality and your counsellor will review this with you.

Click here to view our Confidentiality Policy
Click here to view our Consent to Disclose Personal Health Information


The Student Wellness Centre (SWC) does not typically provide documentation to verify illnesses, special circumstances, or for various life stressors. We encourage students to reach out to their instructors directly to have a conversation about their needs regarding circumstances such as an absence from class or an extension of a deadline. Faculty members are aware that life stressors can interfere with meeting academic requirements and are often open to working out a plan with students for meeting course requirements. When speaking to your instructors, it is your choice to determine how much information to disclose about your health or situation. Your privacy is important. 

If you would like support with problem solving or with writing an email to a course instructor, please drop by the SWC between 9:00 am and 4:00 pm (last appointment at 3:30 pm) to see a walk-in counsellor. If the concerns you experience are ongoing or long standing, you may benefit from academic accommodations. Please visit Student Accessibility Services for more information about academic accommodations or come see us at SWC to discuss your options further. 



The Student Wellness Centre is actively committed to promoting our community's health. In collaboration with students, as well as other on- and off-campus organizations, we develop and execute programming designed to encourage health from the individual level to the broader social level. Currently, the Centre facilitates monthly events on a range of topics and works with peer health promoters to address local health issues. If you are interested in getting involved or have an idea for a health promotion activity, please contact us at 416-977-6000, Ext. 260.

Check our Facebook and Twitter pages for our most up-to-date schedule of events.



Please go to the nearest hospital emergency department if the matter is urgent or visit your nearest walk-in clinic.

View a list of resources on the Resources page.



Our family doctors are available for both walk in and scheduled appointments. Scheduled appointments are available on Mondays and Wednesdays from 10 a.m. to 4 p.m., Thursdays from 12 p.m. to 5:30 p.m., and Fridays from 10 a.m. to 12 p.m. Please call us at 416-977-6000, Ext. 260 or email us at to book an appointment. Our voicemail is updated regularly indicating the doctor's availability. 

Walk-in appointments  are available on Tuesdays and Fridays from 1 p.m. to 4 p.m. These appointments will be filled on a first come first serve basis starting at 12:50 p.m. The doctor does not see walk-in appointments outside of these afternoons. However, there are a number of same day urgent appointments available every day. Please call first thing in the morning for these appointments as they are booked on a first come first serve basis. These appointments are shorter, so can only accommodate one urgent issue. If you think you will require more time with the doctor or your concern is not urgent, you may be asked to book for a different day in the doctor's schedule. If no appointments are available, but you have an urgent issue, the front desk may ask to call you back after speaking with the doctor.

 The doctor is able to provide:

  • Physical health exams
  • Immunizations
  • Treatment of minor illnesses
  • Sexual and reproductive health services including STI testing, Pap tests, birth control prescriptions, counselling and Plan B emergency contraceptive 
  • Treatment for minor accidents and injuries and first aid
  • Referrals to other campus and community resources and supports, other clinics, specialists and services
  • Smoking cessation counselling 
  • Nutrition and health promotion activities
  • General health information, answers to health and well-being questions and concerns
  • Doctor notes or Verification of Illness forms

Some of these services may only be available when a doctor is in the office. Please call ahead to confirm availability and avoid disappointment.


To book an appointment please email, call 416-977-6000, Ext. 260, or visit the Student Wellness Centre in person. 



When scheduling an appointment, students are asked the general nature of the visit so that an appropriate amount of time can be booked; for example, physicals and initial birth control visits require longer appointment times.

Plan to arrive at least 10 to 15 minutes before your first appointment as you will need to complete registration documents.

Remember to bring your health card. You need a valid provincial health insurance card or UHIP card to see the doctor(s). If your health card has expired you will not be able to see a doctor.

If you are late for your appointment, it may need to be rescheduled or you may have to wait until the doctor is available.



Please provide us with at least 24 hours notice if you need to cancel an appointment with the doctor. 



The Student Wellness Centre provides comprehensive medical and supportive care for mental health challenges. The family doctor is available to diagnose and treat many psychiatric concerns, and can refer to our psychiatrist as necessary. The main role of the psychiatrist is to provide a one-time diagnostic and/or medication consultation. Psychiatry appointments are covered by OHIP and referrals are at the discretion of the family doctor. If you are interested in receiving medical care for a mental health challenge, please call the SWC to make an appointment with the family doctor. 



Confidentiality is a legal obligation and priority of the Student Wellness Centre. Information is not released outside the Student Wellness team without permission from you. There are however specific circumstances, as identified by law, where a health professional is required to disclose certain information. During your first appointment, you will be provided with information about confidentiality. 

Click here to view our Consent to Disclose Personal Health Information
Click here to view our Confidentiality Policy



Please go to the nearest hospital emergency department if the matter is urgent. For other issues, please call Telehealth at 1-866-797-0000 to speak to a registered nurse, or visit your nearest walk-in clinic.

View a list of resources on the Resources page. 


OHIP covered students 

OHIP is Ontario's health care plan which covers many health care services. Those aged 24 and under who have OHIP coverage will also be covered by OHIP+. OHIP+ covers the cost of many prescription medications. Enrollment in OHIP+ will be automatic and eligible medications will be covered at no cost. OHIP+ coverage stops on the patient’s 25th birthday.

You can still submit claims for non-eligible drugs through your student plan’s Pay-Direct Card. If you are not covered by OHIP+ or if you are 25 and over, claims will continue to be reimbursed by your Student Plan through your Pay-Direct Card. 


Non-OHIP covered students 

International students: UHIP

 The university health insurance plan (UHIP) is a mandatory health plan for all international students studying in Ontario. UHIP is a primary insurance plan that provides basic medical coverage for most doctor and hospital visits in Ontario. The insurance is effective from September 1st each year until August 31st the following year. 

Please remember to always have a valid and updated UHIP card printed and with you at all times, as well as a UHIP claim form. Please bring these two things when you go to a clinic or hospital. 

To print your proof-of-coverage card and claim forms:

Questions about your UHIP coverage? Please contact international student services at or 
416 977 6000 x 293 or x 3842 

Out of province students

If you have health coverage outside of Ontario within Canada, please bring a valid health card to your visit. 


Travel Related Concerns

If you are planning on travelling, you may require immunizations or specific medications related to your destination. For these related needs, please book an appointment with a specialized travel clinic. Travel visits are not covered by OHIP or UHIP. Costs may vary depending on clinic. Please see the below link for an example of a travel clinic.

Helpful Contacts

Specific Contacts

For general inquiries, please email us at

If you have specific questions about the OCADU Health and Dental plan, please email us at

If you would like to request or have questions about your health records, please email us at

We encourage students to give us feedback directly if you have any suggestions, compliments, or concerns about our services. You can also email us with feedback at


The Centre is open Monday to Friday from 9 a.m. to 4 p.m. year round, including the summer.

You can book an appointment or walk-in.

To book an appointment please call, visit or email us.


230 Richmond St. W., Level 6

Health and Wellness Map