Student Feedback on Courses (SFC) Support

The Student Feedback on Courses (SFC) process at OCAD U is designed to help gather formative feedback from students that can be used towards on-going improvements in the quality of course design and delivery, as well as student learning experiences. 

Fall 2019 Course Evaluation Dates

Instructor Question Personalization period opens: Monday, November 4th
Instructor Question Personalization period closes: Monday, November 11th

Student Course Evaluation period opens: Wednesday, November 13th
Student Course Evaluation period closes: Thursday, December 5th

Both students and faculty will be prompted with individualized email invitations once Student Feedback on Courses commences.

Important Notice:

Courses with less than five students enrolled or have more than three instructors will not be surveyed at this time.

Support for Students

How To Complete Your Course Evaluation in Canvas - Student Instructions (PDF)

Support for Faculty

Access to SFC:
SFC Student Survey  Sample (PDF)
Access Your Student Feedback on Courses Results (Link - via Blue)

The SFC Process and Response Rates:
Instructions for Administering the SFC process (PDF)
​Tracking Student Response Rates - Faculty Instructions (PDF)
Strategies for Improving Student Response Rates on SFC (PDF)

Question Personalization:
Creating Open-Ended Questions for Student Feedback on Courses Surveys (PDF)
Database of Open-Ended SFC Survey Questions(PDF)

If you would like to set up an individual consultation to discuss the results of your SFC survey, please contact FCDC at

SFC Frequently Asked Questions

Please use the following links to jump to a response: 

Q. What is the primary purpose of the Student Feedback on Courses (SFC) survey?
A. The Student Feedback on Courses (SFC) survey collects feedback about a given course. This feedback is intended to provide faculty with anonymous student feedback that they use to identify the areas of strength and areas to inform their course development and teaching in the future. Faculty receive an individual report for each course they teach within six weeks of the end of the course.
Q. Who has access to the survey results?
A. There are four types of reports generated by SFC survey responses, each with a specific audience at different levels of the university:

  • Individual: One report is created for  each faculty member for each course they teach, including the open-ended responses and the Student Union questions. Deans and the Vice President, Academic & Provost also have access to these reports.
  • Program: One report is created for each Program. The primary audience is Chairs and Graduate Program Directors. The report combines the survey data of all courses under a program prefix (ex: ADVR for Advertising) and does not include individual course results or open-ended questions.
  • Faculty: One report is created for each Faculty (Art, Design, Liberal Arts & Sciences and School of Interdisciplinary Studies, Graduate Studies). The primary audience is Deans and the Vice President, Academic & Provost. The report combines the survey data of all courses in a Faculty. It also includes the ability to create reports about individual courses.
  • Institutional: One report is created for the entire university. The primary audience is faculty and senior administration such as Deans, Associate Deans, Vice-President, Academic and Provost and the President. Exploratory discussions are currently underway about making this report accessible to students. This report includes the results of all of the Student Feedback on Courses surveys. It does not include the open-ended questions or the ability to create reports about individual courses.

Q. What happens as a result of the survey?
A. The primary purpose of SFC is to provide faculty with feedback about the course. This feedback may be used to inform the teaching methods, the assignments and the way that the course is structured. Faculty are not officially required to respond to survey results, but many faculty use their Individual reports to strengthen and improve their courses. Students are encouraged to ask their instructors how they have used the feedback of previous students taking the same course.

The Program, Faculty and Institutional reports contribute to OCAD U's data-metrics and may be used to inform professional development, curriculum design and renewal and quality assurance processes. The diverse ways that SFC impacts teaching and learning at OCAD U makes it a very valuable tool, which is why it is so important that we achieve a high student response rate each semester.
Q. Are all courses included in the SFC survey?
A. Nearly all courses are included in the survey, with two exceptions:

  • Courses with fewer than five students (Student anonymity cannot be guaranteed)
  • Courses that are taught by more than three instructors (The survey becomes too long and confusing)

Q. What kind of feedback is appropriate for the survey?
A. The SFC survey asks questions about the course as a whole, so feedback should reflect student experiences with the entirety of the course.

  • Written comments (for the open-ended questions) should be constructive and specific to the teaching/administration of the course. 
  • In the written comments (for open-ended questions), students are encouraged to elaborate on their responses with specific examples about how and why specific experiences worked well or could be improved. 
  • Personal comments about faculty (e.g. gender, race, sexuality, physical appearance) are inappropriate and harmful.   

Q. Is the SFC survey the appropriate place to raise problems in the course?
A. Due to the timing of the survey, faculty are unable to implement changes to the course based on feedback from current students. While the survey is intended to highlight areas of strength and areas for improvement, students should not wait for the SFC survey to highlight their concerns or issues with a course.

If students are experiencing challenges with the teaching or administration of a course, they should speak with their instructor during the semester. It is in the interest of both students and the instructor to address these issues when a satisfactory resolution can benefit the student's experience; this outcome is impossible if the issue is not raised and the course is complete.

If students discuss an issue with the instructor and the issue is not resolved, or if they feel uncomfortable raising their concern directly with the instructor, students may wish to speak to their Chair or Graduate Program Director.