Common questions about locker rentals
How do I rent a locker?
To rent a locker follow these steps: Make sure you have a valid OCAD U Student ID card and bring $20.00 cash to Facilities Planning & Management office located at (MCF 220) 51 McCaul Street, Level 2.
For other forms of payment please visit the Cashier's office located at (RHB 715B) 230 Richmond Street West, Level 7,obtain your receipt and take it to Facilities Planning & Management.
How much is a locker and why do I have to pay for it?
The locker fee is $20.00 for the locker rental for two consecutive semesters. The proceeds from locker rentals are used to provide student employment and cover upgrades and maintenance.
What happens to the items you empty from a locker?
Most items removed from lockers beyond the locker clear out deadline will be discarded. Most art supplies will be donated to local schools. Electronics and wallets will be kept in lost and found for thirty (30) days. All other items will be discarded.
Can I share a locker with a friend?
If you choose, you may share your locker with a friend but just remember that whoever signs up for the locker is responsible for the locker and OCAD U assumes no responsibility for lost and stolen goods.
What happens if I get to my locker, but the door doesn’t work or it’s damaged?
If you discover that the locker you have been assigned to is in disrepair, please visit the Facilities Planning & Management office located at (MCF 220) 51 McCaul Street, Level 2, as soon as possible and we will assign you a new locker. Be sure not to wait too long or there might not be another locker available for you. Don't forget to bring your OCAD U Student ID card.
What if my assigned locker is occupied by someone else?
If you find your assigned locker already occupied, please visit the Facilities Planning & Management office and we will re-assign you a new locker. Make sure to bring your OCAD U Student ID card.
What if I get to my locker and I don’t like it? Can I switch?
Once a locker has been assigned, it cannot be switched/changed unless the locker is damaged or faulty. Please visit the Facilities Planning & Management office if there is an issue with your assigned locker.
What happens if I decide that I don’t want my locker anymore? Can I get my money back?
If you feel that having a locker is really not as useful as you thought it would be, you can cancel your locker by visiting the Facilities Planning & Management office. However, if you decide to cancel ten (10) business days after the semester has commenced, you will not be refunded the $20.00 you have paid.
What if someone breaks into my locker?
If someone forcefully enters your locker, it is a criminal act and needs to be reported to Campus Security located at (MCF 215) 51 McCaul Street, Level 2, as soon as possible. The safe recovery of your items depends in large part on how quickly you report the theft. If you are sharing a locker, be sure to let the person you are sharing it with know what has happened. We advise that you never keep cell phones, wallets or cash in your locker. OCAD University assumes no liability for the loss of any items stored in lockers.
Does OCAD U have the right to access my locker without my permission?
OCAD U reserves the right to access lockers at its sole discretion if there is a suspected security risk or there is an environmental concern such as pest control or odours. Security has the right to enter a locker at any time should they suspect it contains items that put the university environment in danger. Any criminal activity will be reported to police. OCAD U is required to provide police with access in the event of a criminal investigation.