OSAP Assistance
See important OSAP deadlines and information about the Ontario Student Assistance Program on our OSAP page.
If you would like to meet with a Financial Aid Advisor virtual appointments are available Monday through Friday. To book a virtual Teams meeting, please visit our Financial Aid & Awards Bookings page. You may also email us at financiala@ocadu.ca for assistance.If you are on-campus, you can check to see if a Financial Aid Advisor is available on a drop-in basis to meet in-person: visit us at 230 Richmond Street West, 5th Floor between 10 am to 12 pm. or 1 to 3 pm. We can only accommodate a limited number of drop-in requests, depending on staff availability, and you may have to wait to see an Advisor. | |
See important OSAP deadlines and information about the Ontario Student Assistance Program on our OSAP page.
To find out how you can receive OSAP funding for the Summer semester, visit our Summer Assistance page for more information.
Please find information about tuition payments, deadlines, refunds, and payment plans on the Tuition & Fees page.
OCAD University is committed to Ontario's Student Access Guarantee, which states, "No qualified Ontario student should be prevented from attending our publicly assisted colleges and universities because of a lack of financial support programs. The Student Access Guarantee means students in need will have access to the resources they need for their tuition, books, and mandatory fees."
At OCAD U, education costs will be met by a variety of sources, provincial loans/grant programs, US Loan programs, bursaries, scholarships, awards, and opportunities to work on campus. In addition to the online resource information, staff in the Financial Aid & Awards office can advise students with respect to their financial situation, provide referrals to the appropriate financial assistance programs, and assist them with securing the resources required to meet their post-secondary education costs.
If you would like to meet with a financial aid advisor about your OSAP/Out-of-Province student loan account, you must present your student ID and/or valid government-issued photo identification (such as a driver’s licence or permanent residency card).
If you have forgotten your Ontario Access Number (OAN) and/or password, you have two self-service options to quickly retrieve the information needed:
View OAN/Password retrieval details on the OSAP website.
If you need further assistance, you can request a temporary password or retrieve their OAN by visiting the the financial aid office in person or by booking a virtual appointment. You will need to provide a copy of your Social Insurance Card and valid government-issued photo identification.
Proof of SIN includes:
- a SIN card or
- a Government of Canada document that contains your complete SIN or
- a letter from Service Canada that contains your complete SIN
Government-issued photo identification (ID) includes:
- Valid photo ID issued by the Government of Canada (e.g. passport, Permanent Resident Card) or
- Valid photo ID issued by any Canadian provincial or territorial government (e.g. driver's licence).
Student Accounts can provide information on all student finance related inquires. Information such as tuition and fees, methods of payment, payment deadlines, term payment plans, third party sponsorships, refund requests, as well as answer questions about the self-service student finance account and tax certificates for students (T2202 or T4A forms).
For student finance related inquires,
Student Accounts, studentaccounts@ocadu.ca
For payment processing related inquiries,
Cashier, cashier@ocadu.ca
Controller,
Annie Qiu, aqiu@ocadu.ca