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1-on-1 Software Support chat service - for students by students

Text: Book a meeting with our experienced student staff to get help using software taught at OCAD U. Image features software program icons for sketchup, autocad, powerpoint, illustrator, revit, photoshop and word.

The OCAD U Library's Learning Zone has launched a new software support chat! Book a meeting with one of our experienced student staff members to get help using a software taught at OCAD U, including:

  • Adobe Creative Suite programs such as Acrobat, Photoshop, Illustrator, InDesign and more
  • Microsoft Office programs such as Word, Powerpoint and Excel 
  • Motion graphics programs such as After Effects, Premiere and iMovie
  • 3D modeling software such as AutoCAD, Sketchup, Revit and Rhino 

Service Hours: 
Monday to Thursday - 9:00am - 9:00pm 
Friday - 9:00am - 6:00pm 
Saturdays - 11:00am - 4:00pm

Register for a 30 minute meeting at


Experiencing issues with making a Booking with our service? 

  • Make sure you are logged in to your OCAD U email account before registering
  • Double check that you have entered your email address correctly before submitting
  • If you are seeing no available dates or times, try refreshing your browser or try a different browser. We have dates and times available! 
  • As with many tech issues, you can try to clear your cache or try to access the service with a different web browser 
  • Contact and for any questions about the service