Booking an appointment

The Writing & Learning Centre is now using a new online appointment booking system called TutorTrac. On this system you can:

  • Make an appointment with a WLC tutor.   
  • Manage your bookings.
  • Make changes to upcoming appointments.

You can book the following appointments directly through TutorTrac. Click on link for more information regarding each service.

Please continue to contact the Writing & Learning Centre to book the following appointments. Click on link for more information regarding each service.

WLC policies


Only one appointment with a WLC tutor is allowed per week. Students can make up to three appointments at one time.


To cancel an appointment with less than 24 hours before a scheduled appointment, please email  Two or more missed appointments may result in suspension of booking privileges at the WLC.  

Late arrivals

If a student is going to be late an appointment, the WLC should be contacted. The appointment will be held for no more than 30 minutes for students who have contacted the Centre prior to their appointment time. If a student is late and has not contacted the Centre, the appointment may be offered to another student on the waitlist after 15 minutes.

Confidentiality policy and third-party bookings

All student information, including appointment bookings and anything discussed with a tutor, is kept confidential.  The WLC will not disclose to anyone, including a faculty member, whether or not a student has accessed our services.

Faculty members, cannot book appointments for students however can recommend a student visit the Writing & Learning Centre.  

All of the WLC programs and services are voluntary and confidential.

Book an Appointment

How to book an appointment on TutorTrac

  1. Log onto the TutorTrac website:
    Log in using the same username and password for Canvas.
    *If this is your first time logging into TutorTrac you will be required to confirm your bio.
  2. Hit the Search Availability button in the Student Options Square to the left of the screen.
  3. Select the Writing & Learning Centre in the Centre drop down menu.
  4. Select a Section to indicate the type of appointment you would like.
  5. Choose a reason for your appointment (optional).
  6. Adjust the date and time criteria as needed and click Search.
  7. Available times are listed under each tutor’s name.
  8. Choose appointment and click it’s button (text will highlight).
  9. Appointments Entry window will pop up.
  10. Verify appointment information and save.

Appointment confirmation

  1. TutorTrac will send you an email confirmation with the appointment date, time, and location.
  2. Note: emails can only be sent to your email address.
  3. You can also review your booked appointments when you log into TutorTrac at the Welcome screen.

Cancel an appointment

  1. On the TutorTrac Main Menu screen, find the appointment listed under Upcoming Appointments.
  2. Click the x for the appointment you wish to cancel.
  3. Review the appointment data and click Confirm Cancellation to cancel the appointment.

How to register for a workshop

  1. Log in to TutorTrac.
  2. Update your Confirm Bio page and click Confirm.
  3. Click on Search Availability.
  4. For Center: Click on Workshop in the drop down menu.
  5. For Section: Choose the workshop title and for Reason: Choose Workshop.
  6. Select date range for the workshop and click Search.
  7. Select the workshop from results from search.
  8. Confirm information on Appointments Entry page and Click Save.
  9. ​A registration confirmation will be sent to your OCAD U email address.


How to contact the WLC

On campus: 113 McCaul, Room 510 (Fifth Floor)
Phone: 416.977.600 ext. 229