Group benefits


Administrative staff and managers

  • Permanent administrative staff and managers working at least 21 hours per week for at least 36 weeks over each 12-month period


  • Tenured, tenure-track, probationary, continuing and CLTA faculty

Academic staff

  • Probationary and permanent technicians and academic counsellors

Group life insurance, accidental death and dismemberment (AD&D) and long-term disability are mandatory for all eligible employees. Extended health and dental coverage are mandatory for all eligible employees unless they have coverage elsewhere. All group benefits are effective the first day of the month following their date of permanent employment.


Sun Life Financial

(Effective October 1, 2016)

Extended health care
Vision care
Group life insurance
Accidental death and dismemberment

Sun Life Booklet - Confidential & OPSEU Unit 1 Staff

Sun Life Booklet - Faculty, Technicians & Academic Counsellors

Sun Life Booklet - Management

RBC Insurance (RBCI)

Long-Term Disability (LTD) 

Claims information

Effective October 1, 2016, claims incurred after this date may be submitted to Sun Life online or by mail.


Completed extended health, dental and vision claim forms, accompanied by original receipts, may be mailed to Sun Life:

Sun Life Assurance Company of Canada
P.O. Box 2010 Stn Waterloo
Waterloo, ON N2J 0A6

Sun Life Extended Health Claim Form

Sun Life Dental Claim Form


For self-service benefits information, including claims submission, benefit details, claims history and more, sign up up with Sun Life at

Need information about your health or dental claim? Call a Sun Life customer care representative at 1-800-361-6212

Transitioning from Great West Life to Sun Life

Any claims that are incurred up to and including September 30, 2016, must be submitted through Great West Life for reimbursement. Great West Life has provided a 90-day grace period to reimburse outstanding claims; however, please submit as soon as possible to factor in both postal and processing times.

Effective October 1, 2016, your online account with Great West Life will no longer be active and you will be required to submit paper claim forms by mail to:

Great West Life
London Benefit Payment Office
P.O.Box 5160, Station B, London, ON. N6A 0C6

GWL Vision Claim Form

GWL Health Claim Form

GWL Dental Claim Form

Have other questions about the transition? Please review our Frequently Asked Questions or contact