Need to talk? We’re here to listen.
Counselling at the OCAD U Health & Wellness Centre is a free, short-term, client-centered, non-judgmental service. Licensed/registered, professionally trained counsellors provide one-to-one counselling to students experiencing a crisis or seeking ongoing therapy. During certain times of the school year, there may be a waiting list for this service. To inquire about the waiting list or to be put on the list, please walk in to the centre for a walk-in counselling session.
Examples of challenges students bring to counselling include:
- Relationship or family issues
- Grief or loss
- Self esteem
- Drugs or alcohol use
Counsellors are available Monday through Friday from 9 a.m. to 4 p.m.
To make an appointment with a counsellor you can call 416-977-6000, Ext. 260, email firstname.lastname@example.org or simply walk in to the clinic.
WALK-IN INDIVIDUAL COUNSELLING
If you are experiencing a crisis or are new to counselling, you can meet with the counsellor available for walk-in appointments at your convenience. There is a counsellor available for walk-in visits from 9 a.m. to 4 p.m., Monday to Friday; appointments generally occur on a first-come, first-served basis with the last appointment at 3:30 p.m.
CANCELLING AN APPOINTMENT
If you anticipate the need to miss an appointment, please notify us as soon as possible.
All of our counsellors are trained, experienced staff that are aware of the unique issues and/or challenges that may affect art and design students. Please visit Our Team page to learn more about the Health and Wellness Centre Counsellors.
In keeping with the Centre’s commitment of professional development and education, the Centre often provides education and training to students pursuing degrees in various health professions. These students are supervised by regulated health professionals within the Centre and are eager to support you achieve your goals.
COUNSELLING SESSIONS – WHAT TO EXPECT
Counselling is an active process where you and your counsellor work together to find ways to resolve issues and/or address your concerns. To get the most out of your sessions:
- Come prepared with issues to discuss with your counsellor; set a specific counselling goal
- Decide on the frequency of visits with your counsellor
- Actively work on counselling goals between sessions
From time to time counsellors and health care students may ask permission to audio record counselling sessions for continuing education and professional development purposes.
REFERRALS AND RESOURCES
You can learn more about the variety of campus and community resources and services available to you by meeting with one of our counsellors; they may be able to assist you with the referral process if required. A list of resources is also available on our Resources page.
Confidentiality is a legal obligation and priority of the Health & Wellness Centre. Information is not released outside the Health & Wellness team without permission from you. There are however specific circumstances, as identified by law, where a health professional is required to disclose certain information. During the first counselling appointment, you will be given information about confidentiality and your counsellor will review this with you.
DOCTORS NOTES OR VERIFICATION OF ILLNESS
Clinicians at the Health and Wellness Centre are able to provide a Verification of Illness (VOI) certificate in certain circumstances. A VOI is a document stating that a student is experiencing either a health or mental health issue that is impacting their schoolwork. This document is intended as a way to verify a health issue and as a way to facilitate increased communication between students and their professors regarding accommodation requests. We do not provide VOI certificates retroactively- the health/mental health concern must be current. Students who require a VOI can walk in Monday to Friday, 9 a.m. to 4 p.m., to speak with a walk-in counsellor. Students will receive a copy of the VOI document to share with their professors and the VOI document will be stamped with the official Health and Wellness Centre stamp.
The Health & Wellness Centre is actively committed to promoting our community's health. In collaboration with students, as well as other on- and off-campus organizations, we develop and execute programming designed to encourage health from the individual level to the broader social level. Currently, the Centre facilitates monthly events on a range of topics, works with peer health promoters to address local health issues, and supports Leave the Pack Behind smoking cessation programming. If you are interested in getting involved or have an idea for a health promotion activity, please contact us at 416-977-6000, Ext. 260, or email Jen Ko (HWC Nurse) at email@example.com.
IN CASE OF EMERGENCY OR IF THE CENTRE IS CLOSED
Please go to the nearest hospital emergency department if the matter is urgent or visit your nearest walk-in clinic.
View a list of resources on the Resources page.