NEED HELP?

AV Help Desk
Room 343, 100 McCaul
avbooking100@ocadu.ca  
416-977-6000, Ext. 227

IT Help Desk
Room 317a, 100 McCaul 
ITHelp@ocadu.ca
416-977-6000, Ext. 277

Laptop Help Desk
Room 341, 100 McCaul
laptophelpdesk@ocadu.ca
416-977-6000, Ext. 444

SUPPORT AT OCAD UNIVERSITY

Online Support

Click here to browse our knowledgebase and support portal.

If you need general assistance from IT Services, submit a ticket for the IT Help Desk. We're here to help!

To submit a ticket, browse to the IT Services Support Portal and log in with your OCAD U student username (tl99zz) or faculty username (bdobbs). Once logged in, click "submit a ticket". Click here to learn more about support tickets.

In-Person, On-Campus Support

100 McCaul Room Type of Support Media Kits & Laptop Loans  Days & Hours of Operation     Email Address Extension

(416-977-6000)

IT Help Desk 100 317a IT  No Monday to Friday
8:30am – 4:30pm  
ITHelp@ocadu.ca 277
AV Help Desk 100 343 AV Yes Monday to Friday
8:00am - 10:00pm
Saturday 9:30am - 4:30pm
avbooking100@ocadu.ca 227
Laptop Help Desk 100 341 LAPTOP Yes Monday to Friday
8:00am –7:00pm
laptophelpdesk@ocadu.ca 444
113 McCaul Room Type of Support Media Kits & Laptop Loans  Days & Hours of Operation     Email Address Extension

(416-977-6000)

AV Help Desk 113 1301 AV Yes Monday to Friday
8:00am - 10:00 pm
avbooking113@ocadu.ca 353
205 Richmond Room Type of Support Media Kits & Laptop Loans  Days & Hours of Operation     Email Address Extension

(416-977-6000)

South Campus
AV Help Desk
7701 AV & Laptop Yes Monday to Friday
8:00am - 10:00 pm
avbooking205@ocadu.ca 4655
South Campus IT Help Desk 8318 IT  No Monday to Friday 8:00am - 4:00pm ithelp@ocadu.ca  2788

Types of Support

AV Help Desk

Contact the AV Help Desk, if you require

For loans please refer to terms and conditions

IT Help Desk

Contact the IT Help Desk if you are having trouble with

Laptop Help Desk

Contact the Laptop Help Desk it you are having trouble with

For loans please refer to terms and conditions


Ontario College of Art & Design 100 McCaul Street Toronto, Ontario M5T 1W1 Canada Tel. 416.977.6000 Fax. 416.977.6000 © OCAD 2007