SERVICE STATUS
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SUPPORT AT OCAD UNIVERSITY
| 100 McCaul | Room | Type of Support | Media Kits & Laptop Loans | Days & Hours of Operation | Email Address | Extension (416-977-6000) |
| IT Help Desk 100 | 317a | IT | No | Monday to Friday 8:30am – 4:30pm |
ITHelp@ocadu.ca | 277 |
| AV Help Desk 100 | 341 | AV | Yes | Monday to Friday 8:00am - 10:00pm |
avbooking100@ocadu.ca | 227 |
| Laptop Help Desk 100 | 664 | LAPTOP | Yes | Monday to Friday 8:00am –10:00pm |
laptophelpdesk@ocadu.ca | 444 |
| 113 McCaul | Room | Type of Support | Media Kits & Laptop Loans | Days & Hours of Operation | Email Address | Extension (416-977-6000) |
| AV Help Desk 113 | Learning Zone | AV | No | Monday to Friday 8:00am –10:00pm |
avbooking113@ocadu.ca | 353 |
| Laptop Help Desk 113 | 1301 | IT & LAPTOP | Yes | Monday to Friday 8:00am - 10:00 pm |
laptophelpdesk@ocadu.ca | 2789 |
| 205 Richmond | Room | Type of Support | Media Kits & Laptop Loans | Days & Hours of Operation | Email Address | Extension (416-977-6000) |
| South Campus Help Desk |
7701 | AV, IT & LAPTOP | Yes | Monday to Friday 8:00am - 10:00 pm |
avbooking205@ocadu.ca | 4655 |
Types of Support
AV Help Desk
Contact the AV Help Desk, if you require
- AV equipment loans
- Classroom technology support
- Media Kits
For loans please refer to terms and conditions
IT Help Desk
Contact the IT Help Desk if you are having trouble with...
- My Courses
- Student Portal
- Printing
- Logging in to Computer Studio workstations
- DBOCAD
- Any IT related problem
Laptop Help Desk
Contact the Laptop Help Desk it you are having trouble with...
- Your laptop hardware, if you are a laptop program student
- Software installed on your laptop by the Laptop Help Desk
- Accessing the OCAD Wireless network for the first time
- Laptop and accessory
- Media kit loans
For loans please refer to terms and conditions