AV Help Desk
Room 341, 100 McCaul  
416-977-6000, Ext. 227

IT Help Desk
Room 317a, 100 McCaul
416-977-6000, Ext. 277

Laptop Help Desk
Room 664, 100 McCaul
416-977-6000, Ext. 444


If you require the following services please log in to IT Services Support or fill out the appropriate form.  OCAD University, IT Services will contact you confirming your request.

For submitting tickets, log in with your OCAD U faculty or student username (tl99zz or bdobbs).

Submit a Ticket > IT Help Desk

If you need general assistance from IT Services, open a ticket for the IT Help Desk. We're here to help!

Submit a Ticket > Laptop Program

Laptop Program Reversal Request - Log in to IT Services Support request a Laptop Program Fee Reversal.

Laptop Program Fee Deferral Request - Log in to IT Services Support to request that your Summer fees are deferred (postponed) until the Fall Semester.

Submit a Ticket > IT/AV Special Request Forms

Skype Video Calling Support - Log in to IT Services Support to state your technical requirements for a Skype booking.

Video Conference Support - Log in to IT Services Support to state your technical requirements Video Conference booking.

Wireless Guest Access - Use this form when you require a single guest to have wireless access.  If you require group access please contact or call 416-977-6000 x227 

Other Requests

Canvas Guest Access - Use this form to request Guest Access to a Canvas course 

Equipment Special Request - Use this form when you require AV or computing equipment for either exhibition or critique purposes.

Please note: Personal Information submitted through these service request forms will be used solely for the purposes of technical support with these services and will not be retained or used for any other purpose.


Tue Aug 26, 2014, 9:00am to
Tue Aug 26, 2014, 10:00am

Canvas Scheduled Maintenance
Canvas will be down for maintenance and innaccessible between 9:00am and 10:00am.

Ontario College of Art & Design 100 McCaul Street Toronto, Ontario M5T 1W1 Canada Tel. 416.977.6000 Fax. 416.977.6000 © OCAD 2007